FAQ

A：We are a manufacturer specializing in high-quality wedding and event furniture. Our factory is equipped with advanced production lines and skilled craftsmen, allowing us to control the entire process from design to delivery. Unlike trading companies, we offer direct manufacturing, ensuring more flexibility and cost-effectiveness.

A：Our team includes product development & production, sales, quality control, and support departments. We work closely together to support your business from product selection and design to sampling, manufacturing, inspection, and delivery.

While you communicate with our sales team, you are supported by our entire team throughout the cooperation process.

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A：Our goal is to become one of the most professional wedding and event furniture manufacturers in China. We believe in long-term partnerships, not one-time transactions.

We continuously improve our expertise to create furniture truly suited for the rental industry, while also building a positive, supportive, and growth-oriented working environment for our team.

A：Our factory is located in Haining City, Zhejiang Province, in a region well-known for its craftsmanship and materials. With over 6,000 square meters of production space, we have the capacity to produce large quantities of furniture efficiently, making us an ideal partner for both large-scale events and rental businesses.

A：We have been designing and manufacturing wedding and event furniture since 2012. Our extensive experience allows us to understand the unique needs of the event rental industry and create products that are both aesthetically pleasing and durable.

A：Yes, we welcome to visit our factory in person to see our production processes firsthand. Experience the quality of our products and our services firsthand. If you are unable to visit, we also offer virtual factory tours via video call, where we can showcase our facilities and manufacturing operations.

A：We manufacture a wide range of wedding and event furniture, including chairs, tables, lounge sofas, bar counters, bar stools, coffee tables,and cocktail tables. All our products are designed with durability, style, and functionality in mind, making them perfect for both high-end weddings and large-scale events.

A：We use a variety of high-quality materials to ensure the best performance for each product:
● Wood: We commonly use red oak, rubberwood, and beech for their durability, beautiful grain, and suitability for high-frequency use.
● Metal: Stainless steel and powder-coated iron are used for metal chairs and tables to ensure strength and resistance to rust.
● Upholstery: We offer various fabric options, including velvet, linen, and leather, allowing us to meet different aesthetic preferences.
● Rattan: For some products like chairs and bar counters, we combine wood with rattan weaving for a timeless, rustic look.

A：Yes, we offer full customization on most of our products. Whether you need specific materials, finishes, sizes, or colors, we can tailor our furniture to fit your event's theme, venue, or rental business needs. Just let us know your requirements, and we will work with you to deliver a perfect match.

A：Absolutely! We provide matching collections that include coordinated chairs, tables, and lounges to help create a cohesive and elegant look for your events. Whether you're hosting a wedding, corporate event, or party, we ensure everything looks perfectly unified.

A：Yes, we offer sample orders for many of our products. This allows you to evaluate the quality, material, and design before committing to a larger order. We believe in building trust with our clients, and providing samples helps ensure complete satisfaction.

A：Yes, all our products are designed for rental businesses. We understand the challenges of high-frequency use, transportation, and storage, so we create furniture that is durable, stackable, easy to maintain, and able to withstand the wear and tear of multiple events.
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A：Our chairs and tables are designed with stackable or foldable features to reduce storage space and simplify transportation. We use durable materials and reinforced structures to ensure they remain stable and safe during frequent handling, while also being lightweight for easy movement.

A：Yes, many of our products feature replaceable parts, including cushions, fabric covers, and tabletops. This allows rental businesses to easily refresh their inventory without replacing the entire piece of furniture, which is a cost-effective solution in the long run.

A：We conduct rigorous quality control tests on all products to ensure they meet the demands of high-frequency event use. Our furniture is made from materials that are known for their durability, including kiln-dried wood, reinforced metal frames, and high-density foam for cushions. Additionally, we offer protective coatings for easy cleaning and long-lasting appearance.

A：Yes, all our products are designed for easy cleaning and maintenance. We use water-resistant fabrics, smooth wood finishes, and wipeable surfaces to make cleaning quick and simple after each event. For rental companies, this reduces labor costs and ensures that the furniture remains in top condition for the next event.

A：Our minimum order quantity (MOQ) depends on the product type and customization options. However, we can accommodate smaller orders in some cases, especially for sample orders or market testing. Feel free to contact us for specific details.

A：Pricing is determined by several factors, including the type of product, material choices, customization (size, color, finish), and order volume. We offer competitive pricing for bulk orders, and we can provide a detailed quote based on your specific needs.

A：The typical production lead time is around 4-6 weeks for standard orders, and 6-7 weeks for custom orders. However, we can expedite production for urgent orders. Please contact us to discuss timelines ASAP if you have specific event dates or deadlines.

A：We take great care in packing furniture for international shipping. We use customized packaging to protect each item during transit, including reinforced boxes, foam padding, and corner protectors. We also use disassembly methods where applicable to reduce the size and minimize damage risks.

A：Yes, we support mixed orders with different products or models. We have our own factory, so production process is flexible, and we can accommodate various quantities of different types of furniture within one order to meet the diverse needs of rental businesses or event planners.

A：Before shipment, each piece of furniture undergoes rigorous quality control inspections. We check for structural integrity, surface finishes, and functional performance. At the same time, it is ensured that the product meets your customized requirements. If any issues are found, they are addressed before the furniture is shipped to you.

A：If any problems arise after delivery, please let us know immediately. We will handle them carefully and promptly. With the development of production capacity, we no longer encounter many after-sales problems. Moreover, our team visits the clients every year to have in-depth discussions about their usage. If any issues arise, we will immediately make improvements.

A：Yes, we provide spare parts for most our products. If any part of the furniture becomes worn or damaged, you can order replacements directly from us. This helps extend the life of your furniture and reduces the need for full replacements.

A：We offer special pricing for repeat orders and long-term partnerships. Our team works closely with growing rental businesses to ensure they have the inventory needed for upcoming events. We will also expedite the production for the temporary event to ensure that you can receive the required goods before the event.

A：Maxwell Furniture is a reliable partner for long-term cooperation because of our consistent quality, dedicated support, and flexible customization options. We understand the dynamics of the rental business and work with you to grow your inventory and business sustainably.